OReGO’s ‘Keep Oregon Connected’ Campaign Builds on Strong Video Storytelling

The Oregon road user charge program, OReGo, has a huge challenge. It is leading the nation in implementing a road user charge program, one that is often hard to understand for people accustomed to paying a per-gallon tax at the gas pump.

And in researching ways to connect with their customers, the team at OReGO came to a realization.

“People just don’t get road user charging when you write about it,” said Michelle Godfrey, education and outreach coordinator with the Oregon Department of Transportation, in a recent phone interview.

What people need, Godfrey said, is storytelling. They need a way to have a conversation. And the outreach campaign in support of this new road user charge program, according to Godfrey, needed to answer a single specific question that should very much resonate with anyone working in transportation communications: “What matters to people?”

Said another way … “What’s in it for me?”

Oregon DOT’s OReGO program uses video to connect with people, “Oregonians talking to Oregonians.”
Continue reading “OReGO’s ‘Keep Oregon Connected’ Campaign Builds on Strong Video Storytelling”

State DOTs Find Audiences with Local News Programs

It’s no secret that viewers are turning to streaming media for their television entertainment. But the appetite for local news remains strong, as evidenced by the continued success of local TV news programming. State DOTs have learned that there also is an audience for well-produced compelling local news video.

Local television news continues to be Americans’ most popular source for news, according to the annual Pew State of the News Media report. While the overall local TV news audience declined last year, still more than 3.4 million viewers tuned in nightly to watch the evening and late news programs, far outpacing other sources for local news including newspapers and radio.

Most state DOTs use video regularly, but a handful are producing videos that replicate the look and feel of local TV news broadcasts. These news updates typically feature a regular host, or at least a consistent lineup of hosts. And the programs focus on stories about the state DOTs that may not otherwise garner coverage in more traditional media outlets. These state DOTs are reporting their own news in a professional, hosted format that is credible and compelling.

Continue reading “State DOTs Find Audiences with Local News Programs”

New CEO Video Series Targets ADOT Employees

There is a common tendency among most transportation agency communication teams to overlook one of their most important audiences – the agency employees.

Internal communications is tough, whether it is done for a major corporation or a transportation agency. The organization is generally spread across a large geographic area. Employees in different work groups and geographic areas might have different access to, and comfort with, different communication technologies. And, at the end of the day, the communication team kudos for a job well done most often come from external communications with media or the general public.  Continue reading “New CEO Video Series Targets ADOT Employees”

WSDOT Video Explores Tunnel Construction

One of the tremendous opportunities offered by online video is the ability to take transportation stakeholders to places they might never go and to see things they might never see.

The Washington State Department of Transportation recently gave its stakeholders a unique view of the State Route 99 tunnel currently under construction. So far, the simple aerial view inside the tunnel has earned more than 154,000 views on YouTube.

According to WSDOT, the massive tunnel boring machine Bertha had carved nearly a third of the length of the nearly 2-mile-long tunnel that will ultimately replace the aging Alaskan Way Viaduct that runs north and south along Seattle’s iconic waterfront.

 

Talking public transportation: Mobility Lab asks ‘Where are we headed?’

Mobility Lab is one of the more interesting groups advocating for transportation investment. Based in Arlington, Virginia, the group describes itself as “a leading U.S. voice of “transportation demand management” – moving people instead of cars – and works to create a shared national voice with clear calls to action from TDM agencies across the country.”  Continue reading “Talking public transportation: Mobility Lab asks ‘Where are we headed?’”

New York State DOT hits home with new work zone PSA

The New York State Department of Transportation this week released a new public safety announcement video that hits close to home for anyone who has worked on the road, with those who work on the road or each morning kiss their loved one goodbye hoping they return from working on the road. Here’s the formal announcement from Gov. Cuomo.