The workhorse of the modern strategic communications program is the website. It’s the starting point, hosting the most important elements of a brand – from the visuals to the basic brand promise.
Two state DOTs – Washington (WSDOT) and New Mexico (NMDOT) – unveiled updated websites this month and both emphasize information that the public wants the most.
I was scrolling through my Twitter feed to other day and this item caught my eye.
“Watch an ADOT clip of an implosion of the 1949 Pinto Creek Bridge, west of Globe-Miami.”
”We’ll, sure I want to see that,” I thought.
One of the most exciting opportunities offered to government agencies by social media was the potential to increase how well they communicated with the general public. After more than 10 years of Facebook and Twitter, and dozens of other social media channels, the question is worth asking: Are we any better at engaging with the public than we were at the turn of the century?
State departments of transportation, and other state and local transportation agencies have long used social media channels to communicate about road conditions, transit disruptions, weather impacts, project meetings and safety messaging. In fact, we celebrate many of their efforts here at Talking Transportation, highlighting the bold, the funny, the thoughtful and the impacting.
For the sake of brevity, I’ll suggest that government agencies are doing a good job of sharing information about the basic elements of operating a transportation system.
It may be hard to believe, but one of the hottest media tactics is podcasting. And several transportation departments and trade associations have developed podcasts as a way to reach what experts says is a still growing audience.
According to “The Podcast Consumer 2019,” a report published by Edison Research earlier this year, 22 percent of people age 12 and older listen to podcasts weekly, and nearly a third of people listen to podcasts monthly.
Edison’s report finds that the audience share for podcasting has grown a whopping 122 percent since 2014. And, young people age 12-24 are among the largest consumers of podcasting.
Music Oomph has compiled a host of interesting statistics on podcasting.