Happy Birthday iPhone: Tech May Change, Good Communications Remains the Same

iPhone5The iPhone turned 10 last month. As Steve Jobs began to introduce the iPhone at the MacWorld conference in 2007, he said, “We’re going to make history together today.” 

That certainly was true. The iPhone wasn’t the first smartphone, but it revolutionized how people communicated and how they sought out information – two things that have largely reshaped the ways in which communications teams within transportation departments do their work.

In 2007, a DOT team with which I worked teamed up with a local utility company to insert construction announcements into monthly water bills that went to residents near a major project. It was expensive and time-consuming. And, we had no way of knowing whether the people who opened the utility bill even read the notice.

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Getting to the right audience is tougher than ever despite strong interest in local news

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According to a new Pew Research Center report, “Across all levels of engagements and in all three cities, local TV is the top source of local news.”

The old adage that all news is local remains just as true today as it did before the advent of the internet and mobile devices.

According to a recently released Pew Research Center study, interest in local news remains strong. And, the study shows that traditional media outlets – especially local television – remain important outlets for local news.

The study looked at news media habits in three communities – Denver; Sioux City, Iowa; and, Macon, Georgia. The researchers used a local news media audit, a survey of local residents and an analysis of social media (Twitter and Facebook posts in those areas).  Continue reading “Getting to the right audience is tougher than ever despite strong interest in local news”

State of the Media 2011: A few nuggets for the transportation communicator

The latest Pew Center for Excellence in Journalism report on the State of the Media was released Monday, March 19, and it includes many interesting insights. I have not read through the entire report yet, but a few things jumped out at me.

The annual report tends to serve as a snapshot in time for how people are currently consuming news and information. It analyzes online news, newspapers and broadcast outlets. For those of us in the transportation communications world, understanding how people are consuming their news helps in deciding how best to strategically approach building our outreach efforts.

Continue reading “State of the Media 2011: A few nuggets for the transportation communicator”