For Transportation Safety, Words Matter: ‘Crash,’ not ‘Accident’

It was nearly 20 years ago that I was sitting in a meeting and a Washington State DOT co-worker stopped me cold. I was describing an incident on a local highway that was snarling traffic, and my colleague interrupted my report.

“It’s ‘crash’ not ‘accident,'” he said. “We should never use ‘accident’ when describing crashes.”

I’m sure that I rolled my eyes. After all, I was the former journalist. I worked with media every day. I knew more about language that this guy. What was the big deal?

But in reality, he was right and his lesson stuck with me. “Accident” implies some kind of unavoidable randomness had a hand in the incident. Yet, in nearly every story behind the more than 34,000 annual highway fatalities, there is a cause. Those deaths were avoidable. Randomness? Perhaps. But certainly few were truly accidents.

While my co-worker’s lesson took place many years ago, the casualness with which most of us toss out the word “accident” is the focus of a new video by the Michigan DOT. The minute-long animated video makes the case that everyone who drives should take responsibility for their actions.

Michigan DOT is not alone. Safety advocates have argued for years that words matter and that we should not dismiss the carnage on our highways as simple accidents. The words we use help frame the way in which we see things.

Hopefully we’ll all heed the latest lesson from Michigan DOT, that actions (behind the wheel) matter too.

The hottest new tactic for transportation agencies is podcasts? Yes, podcasts!

It may be hard to believe, but one of the hottest media tactics is podcasting. And several transportation departments and trade associations have developed podcasts as a way to reach what experts says is a still growing audience.

According to “The Podcast Consumer 2019,” a report published by Edison Research earlier this year, 22 percent of people age 12 and older listen to podcasts weekly, and nearly a third of people listen to podcasts monthly.

Edison’s report finds that the audience share for podcasting has grown a whopping 122 percent since 2014. And, young people age 12-24 are among the largest consumers of podcasting.

Music Oomph has compiled a host of interesting statistics on podcasting.

Continue reading “The hottest new tactic for transportation agencies is podcasts? Yes, podcasts!”

A Road to Reality: Taking Transportation Myths Head On

Longtime readers of this blog know that its focus is on the practice of communicating about transportation. This blog does not attempt to take on the politics of transportation.

Gov. Rick Snyder (left) and MDOT Director Kirk Steudle discuss transportation investment during a news conference. Photo courtesy Michigan DOT.
Gov. Rick Snyder (left) and MDOT Director Kirk Steudle discuss transportation investment during a news conference. Photo courtesy Michigan DOT.

However, in writing about one it is sometimes impossible not to include mention of the other. While that is perhaps the situation here, the interesting strategy behind a particular Michigan Department of Transportation communication effort is worth noting.

Continue reading “A Road to Reality: Taking Transportation Myths Head On”

Talking Transportation: Filling the pothole story

It’s the best time of year if you love baseball, but the worst time of year if you own or drive a car. Yes, major league baseball players are enjoying sunshine and spring weather as they prepare for a new season. The rest of us are struggling through a different change of seasons – from winter to pothole season – that leaves roadways bumpy, and in some cases dangerous.

State transportation departments have used a variety of tools to engage the public on the topic of potholes. Some have been fun, others serious. In Washington, DC and other states the annual spring push asks the public to help officials locate potholes.

Continue reading “Talking Transportation: Filling the pothole story”

Transportation Agencies Seem Slow to Adopt Vine

There is a video tool you might not know about. And, even if you know about Vine, you might not be using it, despite its rapidly growing popularity.

Last month, Twitter, which owns Vine, announced that it has registered 40 million users in its first eight months of service. Initially only available for iPhones, the Vine mobile app was made available to Android users in July and a Windows version was announced in July, as well. Continue reading “Transportation Agencies Seem Slow to Adopt Vine”

Talking Bridges: Two Bridges, Two Wonderful Stories

The traditional chain-cutting opened the new Bay Bridge in California on Labor Day 2013
The traditional chain-cutting opened the new Bay Bridge in California on Labor Day 2013. Photo courtesy BayBridgeInfo.org. See also, First Across: The Bay Bridge Opens to Traffic

The Labor Day weekend was all about bridges with two major events in two different parts of the country. Continue reading “Talking Bridges: Two Bridges, Two Wonderful Stories”