Talking Transportation: From ‘Pothole Palooza’ to the Tweeting Pothole

In 2009, the District Department of Transportation began what, at the time, was a fairly novel way of interacting with the public over the state of infrastructure. What became known as “Pothole Palooza” was quite brilliant. The folks at DDOT told the public to “tweet” photos and the location of potholes and someone with the city would be out to fix it within 72 hours.

The response was immediate and immediately successful. The public responded so well that in 2015, the District announced that it had fixed more than 36,000 potholes during its annual spring campaigns. You can actually see the results and track repairs on a DC DOT map. Continue reading “Talking Transportation: From ‘Pothole Palooza’ to the Tweeting Pothole”

Talking Transportation: Filling the pothole story

It’s the best time of year if you love baseball, but the worst time of year if you own or drive a car. Yes, major league baseball players are enjoying sunshine and spring weather as they prepare for a new season. The rest of us are struggling through a different change of seasons – from winter to pothole season – that leaves roadways bumpy, and in some cases dangerous.

State transportation departments have used a variety of tools to engage the public on the topic of potholes. Some have been fun, others serious. In Washington, DC and other states the annual spring push asks the public to help officials locate potholes.

Continue reading “Talking Transportation: Filling the pothole story”