A transportation colleague said something recently that struck me as rather profound.
She simply asked, why is it that we can do our banking at 2 a.m., but we cannot get a permit from the state DOT at 4:30 p.m. because the office is closing?
There is a lot in that question. It suggests that we might need a basic re-thinking of government services and how we deliver those services. It suggests that “regular” office hours are probably not regular any more.
The Pew Internet and American Life Project’s latest report shows that social media tool usage continues to evolve. According to the folks at Pew, nearly three quarters of adult Americans are now using social networking sites.
Hashtags are a tough deal. I really encourage anyone deciding to use a hashtag to do some research before picking a hashtag that will support your message and strengthen your branding.
Earlier this week, Building America’s Future released a new mobile app that helps people tell Congress when they are stuck in traffic. The app encourages users to copy BAF and share on Twitter when they have sent a message to Congress.
The app received some great coverage and I’ve watched for some backlash toward the app since it appears to encourage drivers to send messages while they are behind the wheel. I know that it doesn’t directly encourage distracted driving, but the idea that someone would send a message to Congress while stuck in traffic kind of infers that.
Still, the app seems really smart and I’m intrigued. But the hashtag, #imstuck, seems to have landed with a thud. I’ve compiled a few of the items on Storify.
I truly wish the BAFuture.org folks much success. We need all the awareness we can get for transportation in Congress. But maybe we need a better hashtag?