Monthly Archives: February 2012

Before you speak, feel: Expressing empathy for your customer can help build your brand

Posted on February 29, 2012 by

There was an interesting story that circulated around the local news outlets recently in the Washington DC area. A local special interest group, Collective Action For Safe Spaces, was set to push the DC City Council to ask Washington Metropolitan Transit … Continue reading →

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Podcasting: Transportation’s forgotten ‘new’ media

Posted on February 21, 2012 by

It was not that long ago that podcasts were quite popular. The proliferation of portable audio devices like early iPods and Zune devices helped to create a demand for audio that spilled into a podcast revolution. According to Wikipedia, the … Continue reading →

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February resources for transportation communication pros

Posted on February 8, 2012 by

Periodically I come across resources that I think might good to have handy. Here is February’s list of sites and tools that I think transportation communicators might find useful.

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